BaaN has been successfully implemented in
Godrej Appliances Ltd. GAL (Service) took the lead in its implementation,
starting from Mumbai Branch and its Authorised Service Providers (ASPs) and
Call Centre, apart from Head Office Stores. The modules implemented are
Service and Distribution. The major processes covered by BaaN are service
order booking, allocation, updating, spares issues and consumption,
collections, service contracts, spares distribution and sale. Regional key
user training was conducted between 4 February, 2003 and 22 February, 2003
at Godrej Infotech Limited (GIL), Plant-10, Vikhroli to roll out BaaN in all
other branches. The training was conducted by K. P. Acharya, S. K. Sajnani
and J. C. Mistry of GAL – Head Office (Service), and it covered the service
and spares distribution modules.
L-R (front): S. Roychoudhury (Kolkata), A. Pramanik (Kolkata), S. K. Sajnani
(H.O. - Service), S.A. Juvekar (H.O. - Service), J.C. Mistry (H.O. -
Service), N. Yogasekaran (Chennai), N.Y. Punekar (Pune), Ramesh E.P. (Chandigarh).
L-R (back): S. K. Ghosh (Kolkata), R. Bhasin (New Delhi), V.V. Wani
(Mumbai), B. Sengupta (Kolkata), K.P. Acharya (H.O. - Service), S.
Srinivasasekar (Chennai), K. Ramakrishnan (Ahmedabad), K. S. Tiwari (Lucknow).
Road Show At Thane
Godrej & Boyce Mfg. Co. Ltd. and Godrej Appliances Ltd. jointly organised a
Road Show from 12th to 16th February, 2003 at their Thane Showroom.
The well-decorated Godrej Showroom at Thane.
Shingari, Commissioner of Police, Thane, inaugurated the event. The occasion
was also graced by F. K. Khapoliwalla, General Manager (Sales – West) and
Ravi Bhat, Branch Manager, Maharashtra Branch.
advertisement creating awareness about the Show was given in Thane Plus, a
supplement to The Times of India. Press releases were given in local
dailies. The inaugural ceremony was shown on Thane Varta, a local news T.V.
channel. Invitation letters were sent to important and old, loyal customers.
The Showroom was decorated with colourful lights, thermacol display boards,
colourful banners and rangoli to create a festive and holy atmosphere. The
entire range of Godrej Furniture and Home Appliances was on display.
S.M. Shingari lighting the traditional lamp at the Thane Showroom on 12
Applauding the inauguration are (L-R) N.F. Arjani, N. Badrinath, V.D. Pratap,
F.K. Khapoliwalla and Clifford D’Souza.
Show received a very good response and there were ON THE SPOT sales worth Rs.
3.80 lacs. We achieved such great results, thanks to the well-planned and
systematic efforts of Thane Showroom personnel N.F. Arjani (G&B), V. D.
Pratap (GAL), Prashant Bhalekar (Canvasser) as also cooperation from Branch